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Monday – Friday: 6:30 a.m. – 5 p.m. · Saturday: 7 a.m. – 11 a.m. · Sunday: ClosedMonday – Friday: 6:30 a.m. – 5 p.m.(956) 555-0108

Questions

Do I need a referral?

In Texas, you can start without a referral, within limits the state sets. Your plan may still ask for one, and workers' compensation often does. Call us with your plan or claim details and we will check before you book.

Does my plan cover this?

We bill workers' compensation carriers, auto injury coverage and many commercial plans. Your payer decides what it pays. We check with the payer you name and tell you before your first visit.

What if I pay myself?

We give you a written estimate before your first visit, and we tell you what each visit includes. If a plan may reimburse you, we give you a detailed receipt to send in. The plan decides whether it pays.

How long is a visit, and who treats me?

Your first visit is about an hour with a physical therapist. Later visits vary. A physical therapist assistant may guide your exercise, under your therapist's direction.

I was hurt at work. Who do I tell?

Get care first. Then tell us who your adjuster is. Your state decides who may direct your care, and we explain what that means for you before you start.

How many visits will I need?

That depends on what your therapist finds, what your job asks of you and how your body responds. Your therapist talks it through with you and changes the plan as you go.

What should I wear and bring?

Clothes and shoes you can move in. Bring a short description of your job's tasks, your plan or claim details, your adjuster's name and phone, and any papers from your doctor.

Will it hurt?

We work within what you can tolerate. Some movements and exercises can be uncomfortable. Tell us, and we change what we are doing.

Do you offer video visits?

Most of our work needs a gym floor, so we see you in person. Some check-ins can be by video if you are in Texas, where we are licensed.

What is work conditioning, and how is it different from regular physical therapy?

Regular physical therapy uses manual therapy and exercise to help you move more easily. Work conditioning adds structured practice of your job's tasks, such as lifting, carrying and reaching, raised step by step. Your therapist decides which one you need.

Still have a question?

Call or message us. Our case coordinator answers in English or Spanish.